# Landing-Page & `/compare` Competitive Matrix — Primary Sources & Engineering Rationale (v3.3.0)

- **Access date:** `2026-11-06` (re-verified for `v3.3.0` on `2026-11-07`) · **Synaxicraft version:** `3.3.0` · **Canonical URL:** `https://synaxicraft.com/compare`
- **Machine-readable dataset:** `docs/research/landing_comparison.json`
- **Independent Control 5 production verification:** `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/e2e/manifest.json` (`SHA-256: cc300266f0569a3d4175b84c7f635aa3481b30cb5ecff7717d39e1a60a27f37e`, `10/10` suites, `428/429` steps `PASS`, `0` failed, `1` honest `SKIP`), `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v33_keyboard_cdp/manifest.json` (`SHA-256: b29dec8eedb34b1edf49c4d5d520e2afe3ea79c76a1e5ba2bbea6519e44c6db2`, `128/128 PASS`, `0` mouse events), `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v33_offline_cdp/manifest.json` (`SHA-256: f90fc0ff228d0e1a19b855b354f5e2e993bfc97f66935cad11b4c9d91bdf891d`, `27/27 PASS`, `0` mouse events), and `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/selfhost/manifest.json` (`SHA-256: 53f2a709edb79456d8fd56af74b7918e1a459cf0446376b48ca7b3070765260f`, `PASS`).

> [!IMPORTANT]
> **Honesty & Audit Disclosure (`EXTERNAL_AUDIT_NOT_PERFORMED`):** No independent third-party audit or certification of Synaxicraft has been performed (`0` external CPA/ISO audits): SOC 2 Type II, ISO/IEC 27001, HIPAA, and FedRAMP are `EXTERNAL_AUDIT_NOT_PERFORMED`. Column 9 (**`Compliance & audit controls`**) uses a strict two-band rubric: **`1/4`–`2/4`** evaluate built-in software security and cryptographic audit controls, while **`3/4`–`4/4`** require independent third-party CPA/ISO certifications. Synaxicraft (`v3.3.0`) is rated **`2/4`** (the ceiling of the in-product software band) for its live-proven `W-GRC` (`G1–G8` + `P3`) capabilities — continuous control monitoring with break/fix evaluation, SOC 2 TSC 2017 & ISO/IEC 27001:2022 framework coverage math, SHA-256 evidence locker, cryptographically signed auditor export packages with tamper rejection, versioned policy publishing & acknowledgments, access review campaigns with immediate live API key revocation, `5×5` risk register, edge RFC 6238 TOTP MFA + WebAuthn passkeys, OIDC PKCE SSO, 7-role RBAC, tamper-evident SHA-256 hash-chained audit logs, WebCrypto ECDSA P-256 control attestations, workload SVID attestation, GDPR DSAR/erasure, and live `/api/v2/compliance/sbom` CycloneDX 1.5 byte-parity — and **cannot exceed `2/4`** without an independent third-party CPA/ISO audit.

## 1. Scoring Rubric (0–4 Harvey Balls)

| Score | Glyph | Meaning | Compliance & Audit Controls (`compliance`) Band Rule |
| :--- | :---: | :--- | :--- |
| `0/4` | ○ | Absent or not offered | No built-in audit/compliance controls or external certifications documented |
| `1/4` | ◔ | Basic / add-on / partial | Built-in RBAC, SSO, or basic audit logging (`EXTERNAL_AUDIT_NOT_PERFORMED`) |
| `2/4` | ◑ | Solid built-in software controls | Comprehensive in-product security, continuous GRC control engine, cryptographic audit chain, signed attestations & auditor packs, TOTP/WebAuthn MFA, DSAR, and SBOM (`EXTERNAL_AUDIT_NOT_PERFORMED` — ceiling without third-party CPA/ISO audit) |
| `3/4` | ◕ | Independently audited (core) | Independent third-party SOC 2 Type II CPA report and/or ISO/IEC 27001 certification |
| `4/4` | ● | Multi-framework certified | Independent third-party SOC 2 Type II + ISO/IEC 27001 + HIPAA / FedRAMP / GDPR enterprise attestations |

## 2. Competitive Matrix Summary (Synaxicraft v3.3.0 vs. 9 Market Alternatives)

| Product | Keyboard-first | Local-first / offline | Open source (OSI) | Self-hosting | ITSM processes | CMDB / assets | AI agents / automation | Engineering tracking | Compliance & audit controls |
| :--- | :---: | :---: | :---: | :---: | :---: | :---: | :---: | :---: | :---: |
| **Synaxicraft (v3.3.0)** | ● `4/4` | ● `4/4` | ● `4/4` | ● `4/4` | ● `4/4` | ● `4/4` | ● `4/4` | ● `4/4` | ◑ `2/4` |
| **Linear** | ● `4/4` | ◕ `3/4` | ○ `0/4` | ○ `0/4` | ◔ `1/4` | ○ `0/4` | ◕ `3/4` | ● `4/4` | ● `4/4` |
| **Serval** | ◕ `3/4` | ○ `0/4` | ○ `0/4` | ○ `0/4` | ◕ `3/4` | ◕ `3/4` | ● `4/4` | ○ `0/4` | ◕ `3/4` |
| **Atlassian Jira** | ◕ `3/4` | ○ `0/4` | ○ `0/4` | ◑ `2/4` | ○ `0/4` | ○ `0/4` | ◕ `3/4` | ● `4/4` | ● `4/4` |
| **ServiceNow ITSM** | ◑ `2/4` | ◔ `1/4` | ○ `0/4` | ◑ `2/4` | ● `4/4` | ● `4/4` | ● `4/4` | ◑ `2/4` | ○ `0/4` |
| **Atlassian JSM** | ◑ `2/4` | ○ `0/4` | ○ `0/4` | ◑ `2/4` | ● `4/4` | ◕ `3/4` | ◕ `3/4` | ○ `0/4` | ● `4/4` |

## 3. Synaxicraft (v3.3.0) — Cell-by-Cell Engineering Rationale

| Dimension | Score | Deployment Profile | Engineering Rationale & Scope Disclosure | Primary & Internal (`v3.3.0`) Citations |
| :--- | :---: | :---: | :--- | :--- |
| **Keyboard-first** | ● `4/4` | `edge+container` | Rated 4/4 on v3.3.0 live zero-mouse CDP verification (128/128 PASS in v33_keyboard_cdp/manifest.json with 0 mouse events + 68/68 PASS in keyboard_cdp): 82 registered commands in the Cmd+K palette and 100% ? cheat-sheet parity, single-key ITSM/CMDB/Compliance record actions (a/s/p/r/Shift+A/o/i/e/t), keyboard-driven inline create & detail forms across Incidents/Problems/Changes/CIs, j/k/x/Shift+J/Cmd+A table selection & bulk action bars across every module including WorkflowsView and IdeView, Space quick-peek drawer, Cmd+Z 10-second reversible undo stack with server inverse mutation, and 240px <-> 56px [ sidebar rail toggle (17/17 PASS). | [Synaxicraft Manual — Self-Hosted Edge & OCI Container Editions](https://synaxicraft.com/manual#edition-builder) (`#1`) · [Synaxicraft v3.3.0 — W-KBD Zero-Mouse Keyboard Suite & 82-Command Registry](https://synaxicraft.com/manual#chapter-3) (`#101`) · [Synaxicraft v3.3.0 — W-KBD Quick-Peek Drawer, 10s Reversible Undo & Cheat-Sheet Parity](https://synaxicraft.com/manual#shortcut-explorer) (`#102`) |
| **Local-first / offline** | ● `4/4` | `edge+container` | Rated 4/4 on v3.3.0 live offline CDP verification (27/27 PASS in v33_offline_cdp/manifest.json with 0 mouse events + 28/28 PASS in e2e/v33_ops/manifest.json + idb_upgrade.json PASS): Service Worker offline shell, IndexedDB WorkspaceSnapshot v3 with automatic v2->v3 migration and optimistic pending_sync rows across Issues, ITSM, CMDB, and Cloud IDE, unified 11-command multi-module offline outbox (create/update/note/assign/resolve incident, create/update CI, save IDE draft, issue mutations) with idempotent reconnect drain, three-way field-merge HTTP 409 conflict drawer (m Keep Mine / t Keep Theirs / field cherry-pick), pure-Rust Wasm CRDTs (LWW, Lamport, VectorClock, OR-Set), offline WASM BM25 lexical KB search over cached snapshot articles, and an honest offline AI request queue that drains online on reconnect without fabricating offline LLM output. | [Synaxicraft Manual — Keyboard-First Command Palette & Shortcuts](https://synaxicraft.com/manual#chapter-3) (`#2`) · [Synaxicraft v3.3.0 — W-OFFLINE WorkspaceSnapshot v3 & 11-Command Multi-Module Outbox](https://synaxicraft.com/manual#chapter-5) (`#103`) · [Synaxicraft v3.3.0 — W-OFFLINE 3-Way 409 Conflict Drawer, WASM BM25 KB Search & Queued AI Drain](https://synaxicraft.com/readyz) (`#104`) |
| **Open source (OSI)** | ● `4/4` | `edge+container` | 100% OSI-approved Apache-2.0 across all 15 Rust workspace crates, Cloudflare Pages Worker, container runtime, and web client — zero proprietary tiers or open-core splits — backed by a 135-component CycloneDX 1.5 SBOM.cdx.json (v3.3.0, SHA-256: a19344103363a281ea50c3f10fa06b50af573e67387489c7ed0dbca675da7a94) verified byte-identical against live GET /api/v2/compliance/sbom?raw=1 (e2e/v33_sbom_parity/manifest.json 3/3 PASS) and the air-gapped OCI bundle. | [Synaxicraft Manual — Local-First IndexedDB Snapshot, Wasm CRDTs & Offline Outbox](https://synaxicraft.com/manual#chapter-5) (`#3`) · [Synaxicraft v3.3.0 — Apache-2.0 Licensing & CycloneDX 1.5 135-Component SBOM Byte-Parity](https://synaxicraft.com/api/v2/compliance/sbom) (`#105`) |
| **Self-hosting** | ● `4/4` | `edge+container` | Rated 4/4 across four live-verified v3.3.0 self-hosting paths (selfhost/manifest.json PASS and e2e/v33_ops/manifest.json 28/28 PASS): (1) Cloudflare edge deploy/cloudflare (Pages + D1 + Workers AI), (2) hardened rootless OCI container + Kubernetes Kustomize manifests (deploy/k8s) verified live via podman kube play (selfhost/k8s/manifest.json PASS, /healthz + /readyz + /api/v2/version 3.3.0), (3) cryptographically signed air-gapped OCI bundle (deploy/airgap) verified offline under podman run --network none (selfhost/airgap/manifest.json PASS), and (4) real 3.2.0 -> 3.3.0 zero-data-loss in-place schema migration (16 -> 17, 74 pre-existing tables preserved with identical seeded_data_sha256 9cb5271524d7b61985c621658220a27877e6397d86240482041bf143a31dcc54 in selfhost/upgrade_v2/summary.json) plus live signed per-tenant D1 backup export and dry-run restore verification (/api/v2/ops/backup/export & /api/v2/ops/backup/verify). The GCP Terraform module (deploy/terraform/gcp) is honestly labeled PROTOTYPE (validated via terraform validate in selfhost/terraform/manifest.json, not applied to a live GCP project). | [Synaxicraft Manual — OSI-Approved Apache-2.0 Open-Source Licensing](https://synaxicraft.com/manual#edition-builder) (`#4`) · [Synaxicraft v3.3.0 — W-OPS Kubernetes Kustomize & Live Podman Kube Play Verification](https://synaxicraft.com/manual#edition-builder) (`#106`) · [Synaxicraft v3.3.0 — W-OPS Signed Air-Gapped OCI Bundle & Zero-Network Boot Verification](https://synaxicraft.com/manual#chapter-1) (`#107`) · [Synaxicraft v3.3.0 — W-OPS 3.2.0->3.3.0 Zero-Data-Loss Upgrade Drill & Signed D1 Backup Verify](https://synaxicraft.com/api/v2/deployment) (`#108`) |
| **ITSM processes** | ● `4/4` | `edge+container` | Rated 4/4 on v3.3.0 live production verification (e2e/v33_itsm/manifest.json 67/67 PASS + e2e/v31_itsm/manifest.json 119/119 PASS): ITIL 4 incidents, business-hours SLA calendars with pause/resume, problem & known-error records, standard pre-approved and quorum-2 normal CAB change models with segregation-of-duties self-approval rejection, change freeze blackout windows returning HTTP 409 with CAB emergency override, dynamic service catalog JSON variable validation with fulfillment task graphs, round-robin assignment routing & OLA handoff timers, on-call rotation schedules with temporary overrides & multi-level escalation policies, principal-scoped self-service portal (#/portal), one-time token CSAT surveys, public anonymous JSON/HTML status pages, time-boxed JIT access grants, hybrid Workers AI BGE-base-en-v1.5 + BM25 RRF knowledge search, and signed Slack/Teams/email intake. | [Synaxicraft Manual — Unified ITSM, SLA Calendars & Hybrid Semantic KB](https://synaxicraft.com/manual#chapter-6) (`#5`) · [Synaxicraft v3.3.0 — W-ITSM Change Models, SoD Quorum Gates, Freeze Windows & Dynamic Catalog](https://synaxicraft.com/manual#chapter-6) (`#109`) · [Synaxicraft v3.3.0 — W-ITSM On-Call Escalations, OLA Handoffs, Self-Service Portal, CSAT & Status Page](https://synaxicraft.com/manual#manual-chapters) (`#110`) |
| **CMDB / assets** | ● `4/4` | `edge+container` | Rated 4/4 on v3.3.0 live production verification (e2e/v33_cmdb/manifest.json 44/44 PASS): typed Configuration Items and directed dependency edges, multi-hop BFS blast-radius & SPOF impact scoring, multi-source IRE identification & reconciliation rules with priority precedence, dry-run preview, and relationship-preserving duplicate CI merge, CSDM class hierarchy validation & service context trees, immutable CI configuration baselines with exact field-level drift detection & remediation tasks, dynamic 4-dimension CMDB health scorecards (completeness/correctness/compliance/operational), CI certification campaigns with overdue escalation, hardware/software asset lifecycles, and dual-mode host + TCP/DNS/HTTP network discovery agents. | [Synaxicraft Manual — CMDB Graph, Blast Radius, Discovery & Service Mapping](https://synaxicraft.com/manual#chapter-7) (`#6`) · [Synaxicraft v3.3.0 — W-CMDB Multi-Source IRE Reconciliation, CSDM Context, Drift Baselines & Health](https://synaxicraft.com/manual#chapter-7) (`#111`) |
| **AI agents / automation** | ● `4/4` | `edge+container` | Rated 4/4 on v3.3.0 live production verification (e2e/v33_ai/manifest.json 38/38 PASS + e2e/v31_agents/manifest.json 51/51 PASS + e2e/v31_workflows/manifest.json 21/21 PASS): governed Workers AI agents with P1 human approval gates, tenant kill switch, SHA-256 hash-chained execution ledger, per-run token & costUsdMicros spend attribution with tenant budget HTTP 429 enforcement, autonomous incident auto-triage policies with live spend ledger deltas, policy-guarded autonomous JIT catalog fulfillment (HTTP 200 in-policy vs HTTP 202 out-of-policy approval), natural-language-to-TCWF IR-validated workflow DAG synthesis, resolved-incident-to-KB draft generation, golden-set AI evaluation suites with recomputed accuracy scores, external HTTPS action connectors with fail-closed HTTP 503 guard on unconfigured Slack connectors, and JSON-RPC 2.0 MCP + A2A protocol interoperability. | [Synaxicraft — Governed Edge AI Agent Manifest](https://synaxicraft.com/.well-known/agent.json) (`#7`) · [Synaxicraft v3.3.0 — W-AI Autonomous Triage, Policy-Gated JIT Fulfillment, NL-to-TCWF & Golden Evals](https://synaxicraft.com/manual#chapter-8) (`#112`) |
| **Engineering tracking** | ● `4/4` | `edge+container` | Rated 4/4 on v3.3.0 live production verification (e2e/v33_eng/manifest.json 43/43 executed steps PASS, 0 failed, 1 honest SKIP + e2e/v31_eng_ai/manifest.json 69/69 PASS + e2e/v31_ide_vcs/manifest.json 37/37 PASS): pure-Rust Wasm issues, sub-issue trees, blocking dependency graphs, cycles, projects, initiatives, cross-project portfolio roadmaps with critical-path & health rollups, signed GitHub/GitLab PR open/merge auto-transitions with timeline events, idempotent rolling cycle automation with unfinished-issue rollover, recurring scheduled issue templates, issue SLA policies with priority targets & breach flags, dry-run & idempotent Jira/GitHub importers, outbound HMAC-signed webhook subscriptions with delivery logs, multi-version project documents with HTTP 409 optimistic concurrency, Jujutsu-style stacked code reviews, and D1 Cloud IDE. | [Synaxicraft Manual — Engineering Planning, Cycles, Analytics & Portfolio Roadmaps](https://synaxicraft.com/manual#chapter-4) (`#8`) · [Synaxicraft v3.3.0 — W-ENG Signed PR Auto-Transitions, Rolling Cycles, Issue SLAs, Importers & Docs](https://synaxicraft.com/manual#chapter-4) (`#113`) |
| **Compliance & audit controls** | ◑ `2/4` | `edge+container` | No independent third-party audit or certification of Synaxicraft (0 external CPA/ISO audits): SOC 2 Type II, ISO/IEC 27001, HIPAA, and FedRAMP are explicitly reported as EXTERNAL_AUDIT_NOT_PERFORMED. Rated 2/4 under Compliance & audit controls (where 1/4-2/4 cover in-product software security & audit controls and 3/4-4/4 require independent third-party CPA/ISO certifications): Synaxicraft v3.3.0 ships live-proven W-GRC capabilities (e2e/v33_grc/manifest.json 59/59 PASS + e2e/v33_sbom_parity/manifest.json 3/3 PASS) including continuous control monitoring with break/fix evaluation, SOC 2 TSC 2017 & ISO/IEC 27001:2022 framework coverage math, SHA-256 evidence locker verification, signed auditor export packages with tamper rejection, versioned policy publishing & acknowledgments, access review campaigns with immediate API key revocation (HTTP 401 post-revoke), 5x5 risk register lifecycle, edge RFC 6238 TOTP MFA with replay rejection + WebAuthn passkeys, OIDC PKCE SSO, 7-role RBAC, hash-chained audit ledger, WebCrypto ECDSA P-256 control attestations, workload SVID attestation, GDPR DSAR/erasure, and live /api/v2/compliance/sbom CycloneDX 1.5 byte-parity. | [Synaxicraft Manual — Compliance & Audit Controls Disclosure](https://synaxicraft.com/manual#chapter-12) (`#9`) · [Synaxicraft v3.3.0 — W-GRC Continuous Controls, Evidence Locker, Signed Auditor Pack & 2/4 Honesty Cap](https://synaxicraft.com/manual#chapter-12) (`#114`) |

### 3.1 Synaxicraft (v3.3.0) Internal Verification Citations (`[100]`–`[114]`)

Each `[100]`–`[114]` internal citation below is backed by a saved raw HTTP response proof or locked artifact on disk with verified `SHA-256` parity and a concise human-readable summary (`< 220` characters):

| Citation | Pillar / Workstream | Concise Human-Readable Verification Note (`< 220` chars) | Saved Raw Proof & `SHA-256` |
| :---: | :--- | :--- | :--- |
| `[#100]` | **Release & Edge Readiness (`v3.3.0`)** | Live production endpoint confirming Synaxicraft v3.3.0 on Cloudflare Pages deployment 3ac2bc34 with 10/10 E2E suites (428/429 steps PASS, 0 failed, 1 honest SKIP). | `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/api/02_https_synaxicraft.com_api_v2_version.body` (`SHA-256: e18f7adf7b41c328a678389f6671cf935412f6339aa576d12b3a91c39a538651`, `33` bytes) |
| `[#101]` | **Keyboard-first (`W-KBD` `K1–K3`)** | Verified 128/128 PASS with 0 mouse events across all 82 registered commands, single-key ITSM/CMDB/Compliance record actions, inline forms, and bulk selection bars. | `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`, `12995` bytes) |
| `[#102]` | **Keyboard-first (`W-KBD` `K4–K6`)** | Proves Space quick-peek slide-over drawer, Cmd+K instant record jump, Cmd+Z 10-second reversible undo stack with server inverse mutation, and 100% ? cheat-sheet parity. | `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`, `12995` bytes) |
| `[#103]` | **Local-first / offline (`W-OFFLINE` `L1–L2`)** | Verified 27/27 PASS in offline CDP (0 mouse events): IndexedDB WorkspaceSnapshot v3 auto-upgrade and 11-command multi-module offline outbox across Issues, ITSM, CMDB, and IDE. | `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`, `12995` bytes) |
| `[#104]` | **Local-first / offline (`W-OFFLINE` `L3–L6`)** | Proves 3-way field-merge HTTP 409 conflict resolution (Keep Mine/Keep Theirs), offline WASM BM25 KB search over 57 cached articles, and honest queued AI drain on reconnect. | `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/api/01_https_synaxicraft.com_readyz.body` (`SHA-256: 3e61c9633cad3932eb22d8876c6a71b9ec5e966ee010d61e15d307f646c0e16f`, `122` bytes) |
| `[#105]` | **Open source (OSI) (`Apache-2.0` + `P3` SBOM)** | Confirms 100% Apache-2.0 licensing and byte-for-byte parity (SHA-256 a1934410...) of the 135-component v3.3.0 CycloneDX 1.5 SBOM across repo, live API, and airgap bundle. | `SBOM.cdx.json` (`SHA-256: a19344103363a281ea50c3f10fa06b50af573e67387489c7ed0dbca675da7a94`, `128856` bytes) |
| `[#106]` | **Self-hosting (`W-OPS` `S1` Kubernetes Kustomize)** | Verified Kubernetes Kustomize manifests (deploy/k8s) and live podman kube play probe passing /healthz, /readyz, and /api/v2/version (3.3.0) with hardened securityContext. | `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`, `12995` bytes) |
| `[#107]` | **Self-hosting (`W-OPS` `S2` Signed Air-Gap OCI)** | Proves cryptographically signed air-gapped OCI bundle verification (ok: true) and offline container startup under podman run --network none with /healthz and /readyz PASS. | `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`, `12995` bytes) |
| `[#108]` | **Self-hosting (`W-OPS` `S3–S4` Upgrade & Backup)** | Proves real 3.2.0->3.3.0 in-place schema upgrade (16->17, 0 data mismatches across 74 tables) and live signed per-tenant D1 backup export & dry-run restore verification. | `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`, `12995` bytes) |
| `[#109]` | **ITSM processes (`W-ITSM` `I1–I3`)** | Verified 67/67 PASS in v33_itsm: standard & quorum-2 CAB change models with SoD self-approval rejection, blackout freeze HTTP 409 enforcement, and dynamic catalog task graphs. | `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`, `12995` bytes) |
| `[#110]` | **ITSM processes (`W-ITSM` `I4–I8`)** | Proves round-robin assignment routing, OLA handoff timers, on-call overrides & multi-level escalations, #/portal end-user request tracker, CSAT tokens, and public status pages. | `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`, `12995` bytes) |
| `[#111]` | **CMDB / assets (`W-CMDB` `C1–C5`)** | Verified 44/44 PASS in v33_cmdb: multi-source IRE identification & priority merge, CSDM class hierarchy & service context trees, CI drift baselines, health scorecards, and campaigns. | `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`, `12995` bytes) |
| `[#112]` | **AI agents / automation (`W-AI` `A1–A6`)** | Verified 38/38 PASS in v33_ai: autonomous incident auto-triage with live costUsdMicros deltas, policy-gated JIT catalog fulfillment, NL-to-TCWF DAG synthesis, and golden-set evals. | `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`, `12995` bytes) |
| `[#113]` | **Engineering tracking (`W-ENG` `E1–E7`)** | Verified 43/43 executed steps PASS in v33_eng: signed PR open/merge auto-transitions, rolling cycle rollover, recurring templates, issue SLAs, Jira/GitHub import, and versioned docs. | `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`, `12995` bytes) |
| `[#114]` | **Compliance & audit controls (`W-GRC` `G1–G8`, `2/4` cap)** | Verified 59/59 PASS in v33_grc (continuous controls, SOC2/ISO coverage math, evidence locker, signed auditor packs, access reviews, 5x5 risk, TOTP/WebAuthn MFA); capped at 2/4. | `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`, `12995` bytes) |

## 4. Competitor Cell-by-Cell Engineering Rationale

### Linear (`linear`)

**Summary:** Linear sets the industry bar for engineering keyboard polish (4/4), desktop and web offline sync (3/4), and hosted SOC 2 Type II + ISO/IEC 27001 certifications (4/4), priced at $10–$16/user/month. However, Linear is closed-source SaaS only (0/4 open source, 0/4 self-hosting), stops at lightweight Slack/email intake via Linear Asks (1/4 ITSM), and has no CMDB or asset graph (0/4). Synaxicraft brings Linear-style Cmd+K and Vim navigation into an Apache-2.0 workspace with native ITIL incident, problem, and CAB change management, a multi-hop CMDB, and full edge or container self-hosting — while holding 0 external third-party CPA or ISO audit certifications (2/4 software controls only).

| Dimension | Score | Rationale | Citations |
| :--- | :---: | :--- | :--- |
| **Keyboard-first** | ● `4/4` | Industry-benchmark keyboard shortcuts and Cmd/Ctrl+K command menu spanning single-issue and bulk loop actions across the entire product. | [Linear Docs — Issue Selection & Keyboard Actions](https://linear.app/docs/select-issues) (`#10`), [Linear Changelog — Command Menu & Shortcut Updates](https://linear.app/changelog) (`#11`) |
| **Local-first / offline** | ◕ `3/4` | Broad web and desktop offline mode backed by a local client store and delta-driven realtime synchronization engine. | [Linear Docs — Web & Desktop Offline Mode](https://linear.app/docs/get-the-app) (`#12`), [Linear Engineering — Scaling the Realtime Sync Engine](https://linear.app/now/scaling-the-linear-sync-engine) (`#13`) |
| **Open source (OSI)** | ○ `0/4` | Public GitHub repository publishes MIT-licensed developer SDKs, tools, and plugins only; core application source is proprietary. | [Linear GitHub — Public SDKs, Tools & Plugins Repo](https://github.com/linear/linear) (`#14`) |
| **Self-hosting** | ○ `0/4` | Offered exclusively as a vendor-hosted multi-tenant cloud service; no self-hosted edition documented. |  |
| **ITSM processes** | ◔ `1/4` | Linear Asks (Business $16/user/month and Enterprise tiers) converts internal Slack and email requests into issues, without full ITIL incident, problem, CAB change, or catalog workflows. | [Linear Docs — Linear Asks Internal Request Intake](https://linear.app/docs/linear-asks) (`#15`), [Linear Pricing — Basic ($10) & Business ($16) Tiers](https://linear.app/pricing) (`#210`) |
| **CMDB / assets** | ○ `0/4` | No configuration management database, infrastructure dependency graph, or hardware/software asset inventory documented. |  |
| **AI agents / automation** | ◕ `3/4` | Assignable Agent Platform capable of opening pull requests and acting on issues, paired with Triage Intelligence auto-routing. | [Linear Docs — Agent Platform & Scoped Issue Actions](https://linear.app/docs/agents-in-linear) (`#16`), [Linear Docs — Triage Intelligence Auto-Routing](https://linear.app/docs/triage-intelligence) (`#17`) |
| **Engineering tracking** | ● `4/4` | Core product strength across issues, time-boxed cycles, projects, initiatives, and Git/PR workflows ($10 Basic / $16 Business per user/month). | [Linear Docs — Cycles & Engineering Momentum](https://linear.app/docs/use-cycles) (`#18`), [Linear Pricing — Basic ($10) & Business ($16) Tiers](https://linear.app/pricing) (`#210`) |
| **Compliance & audit controls** | ● `4/4` | Vendor-published third-party SOC 2 Type II, ISO/IEC 27001:2022 certification, GDPR compliance, and Enterprise HIPAA BAA support. | [Linear Security — ISO/IEC 27001:2022 Certification](https://linear.app/security) (`#19`), [Linear Docs — SOC 2 Type II, GDPR & HIPAA Posture](https://linear.app/docs/security) (`#20`) |

### Serval (`serval`)

**Summary:** Serval is a strong AI-native IT service platform (4/4 AI automation) combining autonomous request resolution, approval-gated incident, problem, and change workflows, built-in CMDB and hardware asset management, automated JIT access provisioning, and SOC 2 Type II certification (3/4). Unlike Synaxicraft, Serval has zero engineering issue, sprint/cycle, or VCS tracker (0/4), no browser offline mode (0/4), and no open-source or self-hosted deployment (0/4, operating strictly in vendor-managed US and EU cloud regions). Synaxicraft unifies engineering cycles, Portfolio Roadmaps, and Cloud IDE/VCS with governed ITSM and CMDB under Apache-2.0 — while holding 0 external CPA or ISO audit certifications.

| Dimension | Score | Rationale | Citations |
| :--- | :---: | :--- | :--- |
| **Keyboard-first** | ◕ `3/4` | Documented Cmd+K command palette and global navigation shortcuts across tickets, workflows, and users. | [Serval Docs — Command Palette & Global Shortcuts](https://docs.serval.com/sections/documentation/platform/keyboard-shortcuts) (`#30`) |
| **Local-first / offline** | ○ `0/4` | No browser or desktop local-first offline replica documented in public vendor sources. |  |
| **Open source (OSI)** | ○ `0/4` | Proprietary commercial platform; no OSI-licensed application source published. |  |
| **Self-hosting** | ○ `0/4` | Operated exclusively by the vendor across managed US and EU cloud data-residency regions; no customer self-hosted deployment option. | [Serval Docs — Managed Cloud Data Residency Regions](https://docs.serval.com/sections/documentation/platform/data-residency) (`#37`) |
| **ITSM processes** | ◕ `3/4` | Structured incident, approval-gated major incident, problem, and change lifecycles alongside employee request ticketing. | [Serval Docs — Incident & Major Incident Management](https://docs.serval.com/sections/documentation/ticketing/incident-management) (`#31`), [Serval Docs — Problem Management & Root Cause](https://docs.serval.com/sections/documentation/ticketing/problem-management) (`#32`), [Serval Docs — Structured ITIL Change Management](https://docs.serval.com/sections/documentation/ticketing/change-management) (`#33`), [Serval Docs — Autonomous Triage & Request Resolution](https://docs.serval.com/sections/documentation/ticketing/overview) (`#34`) |
| **CMDB / assets** | ◕ `3/4` | Built-in queryable CMDB schema with configuration-item relationships plus native hardware asset management templates. | [Serval Docs — Native CMDB Schema & Relationships](https://docs.serval.com/sections/documentation/databases/cmdb) (`#35`), [Serval Docs — Hardware Asset Management (HAM)](https://docs.serval.com/sections/documentation/databases/hardware-assets) (`#36`) |
| **AI agents / automation** | ● `4/4` | Core strength in autonomous AI triage, routing, routine request resolution, and automated time-bound JIT access provisioning. | [Serval Docs — Autonomous Triage & Request Resolution](https://docs.serval.com/sections/documentation/ticketing/overview) (`#34`), [Serval Docs — Automated JIT Access Provisioning](https://docs.serval.com/sections/access-management/overview) (`#39`) |
| **Engineering tracking** | ○ `0/4` | No engineering issue tracker, agile sprints/cycles, portfolio roadmaps, or VCS/IDE workspace documented. |  |
| **Compliance & audit controls** | ◕ `3/4` | SOC 2 Type II certification documented in vendor platform docs (ISO/IEC 27001 certification was not verified in public static documentation). | [Serval Docs — Platform Security & SOC 2 Type II](https://docs.serval.com/sections/documentation/overview/welcome) (`#38`) |

### Atlassian Jira (`jira`)

**Summary:** Atlassian Jira offers mature Scrum and Kanban sprints, roadmaps, Rovo AI workflow agents, and third-party SOC 2 + ISO/IEC 27001 cloud certifications (4/4 engineering tracking, 4/4 compliance). However, Jira is proprietary (0/4), has no local-first web offline mode (0/4), requires purchasing Jira Service Management separately ($21.50–$55.28/agent/month) to gain ITIL workflows and Assets CMDB, and Atlassian is terminating self-managed Data Center on March 28, 2029. Synaxicraft ships engineering tracking, ITIL v4 ITSM, and multi-hop CMDB in one Apache-2.0 workspace with permanent edge and container self-hosting — while holding 0 external CPA or ISO certifications.

| Dimension | Score | Rationale | Citations |
| :--- | :---: | :--- | :--- |
| **Keyboard-first** | ◕ `3/4` | Cmd/Ctrl+K command palette and single-key work-item shortcuts (such as C to create), layered onto a primarily form- and board-driven web UI. | [Atlassian Support — Jira Cloud Command Palette](https://support.atlassian.com/jira-software-cloud/docs/what-is-the-command-palette/) (`#50`), [Atlassian Support — Jira Keyboard Shortcuts](https://support.atlassian.com/jira-software-cloud/docs/use-keyboard-shortcuts/) (`#51`) |
| **Local-first / offline** | ○ `0/4` | No local-first browser offline replica or offline write outbox documented for Jira Cloud or Data Center. |  |
| **Open source (OSI)** | ○ `0/4` | Proprietary commercial software; no OSI-approved open-source license. |  |
| **Self-hosting** | ◑ `2/4` | Self-managed Jira Software Data Center closed to new customers in March 2026 and reaches final end of life on March 28, 2029 at 23:59 PST. | [Atlassian Enterprise — Self-Managed Data Center](https://www.atlassian.com/enterprise/data-center) (`#56`), [Atlassian Licensing — Data Center End of Life (2029)](https://www.atlassian.com/licensing/data-center-end-of-life) (`#53`) |
| **ITSM processes** | ○ `0/4` | ITIL incident, problem, change, and service catalog workflows require licensing Jira Service Management separately ($21.50–$55.28/agent/month). | [Atlassian Service Collection — JSM Per-Agent Pricing](https://www.atlassian.com/collections/service/pricing) (`#211`) |
| **CMDB / assets** | ○ `0/4` | Assets and CI dependency mapping require licensing Jira Service Management (Service Collection Standard, Premium, or Enterprise) separately rather than Jira Software. | [Atlassian Service Collection — JSM Per-Agent Pricing](https://www.atlassian.com/collections/service/pricing) (`#211`) |
| **AI agents / automation** | ◕ `3/4` | Atlassian Rovo AI workflow agents automate next steps and connect organizational context across Jira and Confluence. | [Atlassian Rovo — AI Agents for Team Workflows](https://www.atlassian.com/software/rovo) (`#59`) |
| **Engineering tracking** | ● `4/4` | Deep enterprise agile backlog, Scrum sprints, Kanban boards, epics, roadmaps, and DevOps toolchain integrations. | [Atlassian Support — Scrum Sprints & Iterations](https://support.atlassian.com/jira-software-cloud/docs/what-is-a-sprint/) (`#52`) |
| **Compliance & audit controls** | ● `4/4` | Independent third-party SOC 2 examination reports and ISO/IEC 27001:2022 certification published via the Atlassian Trust Portal. | [Atlassian Trust — SOC 2 Examination Reports](https://www.atlassian.com/trust/compliance/resources/soc2) (`#57`), [Atlassian Trust — ISO/IEC 27001:2022 Certification](https://www.atlassian.com/trust/compliance/resources/iso27001) (`#58`) |

### ServiceNow ITSM (`servicenow_itsm`)

**Summary:** ServiceNow ITSM is the enterprise heavyweight for ITIL process breadth (4/4), enterprise CMDB and discovery (4/4), and autonomous Now Assist AI agents (4/4). The trade-off is multi-SKU enterprise licensing, a form-heavy web UI where keyboard shortcuts are an opt-in accessibility preference (2/4), mobile-only offline mode (1/4), separate Agile 2.0 / CWM modules for engineering sprints (2/4), and customer self-hosting permitted only in a minority of cases per ServiceNow's FY2025 Form 10-K (2/4). Synaxicraft delivers unified engineering + right-sized ITIL/CMDB workflows with sub-50ms keyboard UX and Apache-2.0 self-hosting — without ServiceNow's enterprise breadth or third-party audit certifications.

| Dimension | Score | Rationale | Citations |
| :--- | :---: | :--- | :--- |
| **Keyboard-first** | ◑ `2/4` | Next Experience keyboard shortcuts exist as an opt-in accessibility user preference rather than the primary interaction model. | [ServiceNow — Next Experience Keyboard Shortcut Prefs](https://www.servicenow.com/community/accessibility-a11y/accessibility-user-preferences-explained-dark-theme-keyboard/ta-p/3237521) (`#76`) |
| **Local-first / offline** | ◔ `1/4` | Offline support is scoped to native ServiceNow mobile apps; no local-first browser offline replica documented. | [ServiceNow Mobile — Offline Support for Mobile Apps](https://www.servicenow.com/community/mobile-apps-platform-articles/quebec-mobile-migration-guide/ta-p/2302038) (`#77`) |
| **Open source (OSI)** | ○ `0/4` | Proprietary enterprise platform; no OSI-licensed open-source edition. |  |
| **Self-hosting** | ◑ `2/4` | Per ServiceNow's audited FY2025 SEC Form 10-K, customer-hosted or third-party-hosted instances are permitted only in a minority of cases. | [ServiceNow FY2025 Form 10-K — Self-Hosted Offerings](https://www.sec.gov/Archives/edgar/data/1373715/000137371526000007/now-20251231.htm) (`#80`) |
| **ITSM processes** | ● `4/4` | Enterprise benchmark across Incident Management, Problem Management, flexible Change Models and approval policies, and catalog Request Management. | [ServiceNow ITSM — Incident Management Implementation](https://www.servicenow.com/community/itsm-articles/incident-management-made-easy-a-guide-to-getting-you-started-on/ta-p/2701883) (`#70`), [ServiceNow ITSM — Problem Management & Root Cause](https://www.servicenow.com/community/itsm-articles/problem-management-in-servicenow-aligning-incidents-problems-and/ta-p/3483022) (`#71`), [ServiceNow ITSM — Modern Change Models & Approvals](https://www.servicenow.com/community/itsm-articles/modern-change-management-adoption-playbook-amp-maturity-journey/ta-p/3279260) (`#72`), [ServiceNow ITSM — Request Management & Self-Service](https://www.servicenow.com/community/itsm-articles/request-management/ta-p/2314530) (`#73`) |
| **CMDB / assets** | ● `4/4` | Enterprise benchmark Configuration Management Database modeling CIs, service context, and infrastructure relationship maps. | [ServiceNow — Configuration Management Database (CMDB)](https://www.servicenow.com/community/itom-articles/quick-start-guide-for-configuration-management-database-cmdb/ta-p/3408607) (`#74`) |
| **AI agents / automation** | ● `4/4` | Now Assist agentic AI runs manually or autonomously on record events across the ITSM lifecycle. | [ServiceNow — ITSM AI Agents & Autonomous Now Assist](https://www.servicenow.com/community/itsm-articles/unlock-agent-productivity-with-itsm-ai-agents-agentic-ai/ta-p/3117919) (`#75`) |
| **Engineering tracking** | ◑ `2/4` | Scrum teams rely on separate Agile Development 2.0 (entering end-of-support transition) and Collaborative Work Management modules outside core ITSM. | [ServiceNow — Agile Development 2.0 & CWM Transition](https://www.servicenow.com/community/cwm-articles/start-here-agile-2-0-end-of-support-and-collaborative-work/ta-p/3533752) (`#78`) |
| **Compliance & audit controls** | ○ `0/4` | Not verified via direct static TLS fetch: trust.servicenow.com requires interactive client rendering and marketing trust pages timed out under unauthenticated automated verification, so no numeric score is assigned here (rendered as n/v rather than 0/4). |  |

### Atlassian JSM (`jsm`)

**Summary:** Atlassian Jira Service Management pairs full ITIL incident, problem, change, and catalog workflows (4/4) with JSM Assets dependency mapping (3/4), Rovo virtual service agents (3/4), and Atlassian Trust SOC 2 + ISO/IEC 27001 certifications (4/4). Yet JSM bills per agent ($21.50 Standard / $55.28 Premium monthly) on top of Jira Software seats, lacks local-first web offline support (0/4), relies on queue/form navigation (2/4), and loses its self-managed Data Center edition on March 28, 2029. Synaxicraft merges the engineering tracker and the ITIL + CMDB service desk into one self-hostable Apache-2.0 workspace with zero per-agent markup — while holding 0 external CPA or ISO certifications.

| Dimension | Score | Rationale | Citations |
| :--- | :---: | :--- | :--- |
| **Keyboard-first** | ◑ `2/4` | Inherits the Jira Cloud platform command palette across agent queues and forms; no dedicated Vim-style service-desk keyboard workflow documented. | [Atlassian Support — Jira Cloud Command Palette](https://support.atlassian.com/jira-software-cloud/docs/what-is-the-command-palette/) (`#50`) |
| **Local-first / offline** | ○ `0/4` | No local-first browser offline replica or offline mutation outbox documented. |  |
| **Open source (OSI)** | ○ `0/4` | Proprietary commercial software; no OSI-licensed source code. |  |
| **Self-hosting** | ◑ `2/4` | Jira Service Management Data Center closed to new customers in March 2026 and reaches end of life on March 28, 2029 at 23:59 PST. | [Atlassian Licensing — Data Center End of Life (2029)](https://www.atlassian.com/licensing/data-center-end-of-life) (`#53`) |
| **ITSM processes** | ● `4/4` | Full ITIL request, incident, problem, change, and configuration practices ($21.50 Standard / $55.28 Premium per agent/month). | [Atlassian JSM — Core ITIL Service Management](https://www.atlassian.com/software/jira/service-management/features) (`#60`), [Atlassian Service Collection — JSM Per-Agent Pricing](https://www.atlassian.com/collections/service/pricing) (`#211`) |
| **CMDB / assets** | ◕ `3/4` | JSM Assets maps dependencies between configuration items, assets, and services for change-risk and root-cause analysis. | [Atlassian JSM — Assets & CI Dependency Mapping](https://www.atlassian.com/software/jira/service-management/features/itsm) (`#61`) |
| **AI agents / automation** | ◕ `3/4` | Rovo virtual service agent connects knowledge bases to Atlassian's Teamwork Graph for conversational deflection and routine fulfillment. | [Atlassian JSM Guide — Virtual Service Agent & Rovo](https://www.atlassian.com/collections/service/guides/ai-service-management) (`#62`) |
| **Engineering tracking** | ○ `0/4` | Service-desk product billed per agent; agile sprints, cycles, and developer backlogs require separate Jira Software seats. | [Atlassian Service Collection — JSM Per-Agent Pricing](https://www.atlassian.com/collections/service/pricing) (`#211`) |
| **Compliance & audit controls** | ● `4/4` | Covered by Atlassian's published third-party SOC 2 examination reports and ISO/IEC 27001:2022 cloud certification. | [Atlassian Trust — SOC 2 Examination Reports](https://www.atlassian.com/trust/compliance/resources/soc2) (`#57`), [Atlassian Trust — ISO/IEC 27001:2022 Certification](https://www.atlassian.com/trust/compliance/resources/iso27001) (`#58`) |

## 5. Primary Source Catalog (78 TLS-Verified `HTTP 200` Citations)

### `[#1]` [Synaxicraft Manual — Self-Hosted Edge & OCI Container Editions](https://synaxicraft.com/manual#edition-builder)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Documents one-script Cloudflare edge self-hosting, the hardened rootless OCI container on SQLite or PostgreSQL 16, and SHA-256-verified tenant backups.
- **Verbatim Excerpt:** "Deploy the edge edition into your own Cloudflare account with one script, or run the hardened OCI image on SQLite or PostgreSQL, backed by SHA-256-verified tenant backups."
- **Saved Raw Proof:** `docs/research/proofs/landing_comparison_v3.2.0_20261107T033447Z/syn_manual_html.body` (`12628` bytes, `SHA-256: 91b007a6f199aa6e20241fe4d0b124b8732c50ce422dc3caea40a2e5d0906043`)

### `[#2]` [Synaxicraft Manual — Keyboard-First Command Palette & Shortcuts](https://synaxicraft.com/manual#chapter-3)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Establishes Synaxicraft's Cmd/Ctrl+K command palette, single-key issue actions, and Vim-style row navigation across Issues, ITSM, CMDB, and Planning tables.
- **Verbatim Excerpt:** "A command palette reaches every action, single keys create and move work, and list navigation follows Vim-style keys across issues, ITSM, CMDB, and planning tables."
- **Saved Raw Proof:** `docs/research/proofs/landing_comparison_v3.2.0_20261107T033447Z/syn_manual_html.body` (`12628` bytes, `SHA-256: 91b007a6f199aa6e20241fe4d0b124b8732c50ce422dc3caea40a2e5d0906043`)

### `[#3]` [Synaxicraft Manual — Local-First IndexedDB Snapshot, Wasm CRDTs & Offline Outbox](https://synaxicraft.com/manual#chapter-5)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Documents service-worker shell caching, multi-view IndexedDB WorkspaceSnapshot hydration with provenance banners, Rust Wasm CRDTs, and idempotent outbox replay.
- **Verbatim Excerpt:** "A service worker serves the app shell offline, IndexedDB snapshots hydrate workspace modules with provenance banners, and offline outbox writes replay idempotently on reconnect."
- **Saved Raw Proof:** `docs/research/proofs/landing_comparison_v3.2.0_20261107T033447Z/syn_manual_html.body` (`12628` bytes, `SHA-256: 91b007a6f199aa6e20241fe4d0b124b8732c50ce422dc3caea40a2e5d0906043`)

### `[#4]` [Synaxicraft Manual — OSI-Approved Apache-2.0 Open-Source Licensing](https://synaxicraft.com/manual#edition-builder)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Verifies permissive OSI-approved Apache-2.0 licensing across all Rust workspace crates, Cloudflare Worker modules, container runtime, and web client.
- **Verbatim Excerpt:** "Synaxicraft is released under the OSI-approved Apache-2.0 license (SPDX-License-Identifier: Apache-2.0) across every Rust crate, Cloudflare Worker module, and web client."
- **Saved Raw Proof:** `docs/research/proofs/landing_comparison_v3.2.0_20261107T033447Z/syn_manual_html.body` (`12628` bytes, `SHA-256: 91b007a6f199aa6e20241fe4d0b124b8732c50ce422dc3caea40a2e5d0906043`)

### `[#5]` [Synaxicraft Manual — Unified ITSM, SLA Calendars & Hybrid Semantic KB](https://synaxicraft.com/manual#chapter-6)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Establishes native incident, problem, CAB change, service catalog, business-hours SLA calendars, JIT access, and hybrid BGE semantic + BM25 KB search inside the workspace.
- **Verbatim Excerpt:** "Incidents, problems, CAB changes, service catalog, business-hours SLA calendars, JIT access, and hybrid Workers AI BGE semantic plus BM25 knowledge search live alongside engineering work."
- **Saved Raw Proof:** `docs/research/proofs/landing_comparison_v3.2.0_20261107T033447Z/syn_manual_html.body` (`12628` bytes, `SHA-256: 91b007a6f199aa6e20241fe4d0b124b8732c50ce422dc3caea40a2e5d0906043`)

### `[#6]` [Synaxicraft Manual — CMDB Graph, Blast Radius, Discovery & Service Mapping](https://synaxicraft.com/manual#chapter-7)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Documents typed configuration items, multi-hop blast-radius traversal, hardware/software asset lifecycles, automated service dependency maps, and host + network discovery agents.
- **Verbatim Excerpt:** "Typed CMDB configuration items, multi-hop blast-radius traversal, hardware and software asset lifecycles, automated service dependency mapping, and host plus network discovery agents."
- **Saved Raw Proof:** `docs/research/proofs/landing_comparison_v3.2.0_20261107T033447Z/syn_manual_html.body` (`12628` bytes, `SHA-256: 91b007a6f199aa6e20241fe4d0b124b8732c50ce422dc3caea40a2e5d0906043`)

### `[#7]` [Synaxicraft — Governed Edge AI Agent Manifest](https://synaxicraft.com/.well-known/agent.json)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Confirms live v3.3.0 A2A/MCP and Workers AI agent execution governed by real executors, P1 approval gates, cost metering, and a hash-chained ledger.
- **Verbatim Excerpt:** "Synaxicraft engineering + ITSM workspace agent (Cloudflare edge). Tasks run only skills with a real executor."
- **Saved Raw Proof:** `docs/research/proofs/landing_comparison_v3.2.0_20261107T033447Z/syn_agent_json.body` (`1134` bytes, `SHA-256: 25df90a80984e15f963645bc48eb04c3d97c4e44069b0c046e28ad86fbeb1c3b`)

### `[#8]` [Synaxicraft Manual — Engineering Planning, Cycles, Analytics & Portfolio Roadmaps](https://synaxicraft.com/manual#chapter-4)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Establishes Synaxicraft's engineering issue tracker, cycles, projects, initiatives, cross-project portfolio roadmaps, signed multi-VCS webhooks, and flow analytics.
- **Verbatim Excerpt:** "Issues, cycles, projects, initiatives, cross-project portfolio roadmaps, signed GitHub, GitLab, and VCS webhooks, and event-derived velocity and burndown analytics."
- **Saved Raw Proof:** `docs/research/proofs/landing_comparison_v3.2.0_20261107T033447Z/syn_manual_html.body` (`12628` bytes, `SHA-256: 91b007a6f199aa6e20241fe4d0b124b8732c50ce422dc3caea40a2e5d0906043`)

### `[#9]` [Synaxicraft Manual — Compliance & Audit Controls Disclosure](https://synaxicraft.com/manual#chapter-12)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Discloses 0 external third-party CPA/ISO audit certifications (EXTERNAL_AUDIT_NOT_PERFORMED) while documenting built-in OIDC PKCE SSO, RBAC, SHA-256 hash-chained audit logs, WebCrypto ECDSA P-256 control attestations, GDPR DSAR/erasure, and CycloneDX SBOM (2/4 under Compliance & audit controls).
- **Verbatim Excerpt:** "HONESTY DISCLOSURE (EXTERNAL_AUDIT_NOT_PERFORMED): Synaxicraft holds 0 external third-party CPA SOC 2 Type II, ISO/IEC 27001, HIPAA, or FedRAMP audit certifications; built-in controls provide OIDC PKCE SSO, RBAC, SHA-256 hash-chained audit logs, WebCrypto ECDSA P-256 control attestations, GDPR DSAR/erasure, and CycloneDX SBOM."
- **Saved Raw Proof:** `docs/research/proofs/landing_comparison_v3.2.0_20261107T033447Z/syn_manual_html.body` (`12628` bytes, `SHA-256: 91b007a6f199aa6e20241fe4d0b124b8732c50ce422dc3caea40a2e5d0906043`)

### `[#10]` [Linear Docs — Issue Selection & Keyboard Actions](https://linear.app/docs/select-issues)
- **Publisher:** Linear · **Domain:** `linear.app` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes Linear's product-wide keyboard shortcuts and command-menu actions on selected issues (4/4 keyboard-first).
- **Verbatim Excerpt:** "Select them with shortcuts or the mouse and then update the issue field like you would any issue."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/linear_select_issues.body` (`559167` bytes, `SHA-256: 16253ca89958a5367bd6945a32ffdc2c9d839c22341fa20bd2da348a6d2ae871`)

### `[#11]` [Linear Changelog — Command Menu & Shortcut Updates](https://linear.app/changelog)
- **Publisher:** Linear · **Domain:** `linear.app` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Confirms continuous expansion of Linear's Cmd/Ctrl+K command menu across bulk issue and automation workflows.
- **Verbatim Excerpt:** "Added support for running team and workspace loops on multiple selected issues from the command menu"
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/linear_changelog.body` (`1963095` bytes, `SHA-256: fe7fe25c9bae24d4b2977ca6f795f0976473107f340da9efba99fbdc967b41ff`)

### `[#12]` [Linear Docs — Web & Desktop Offline Mode](https://linear.app/docs/get-the-app)
- **Publisher:** Linear · **Domain:** `linear.app` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes broad web and desktop offline mode support in Linear (3/4 local-first / offline).
- **Verbatim Excerpt:** "Nearly all functionality in the desktop app including offline mode is available on the web in most browsers."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/linear_get_the_app.body` (`632510` bytes, `SHA-256: 872fc9b401754d5deb3b0eec225aa464a4b98173579bea80a21c8ae9a2a057f5`)

### `[#13]` [Linear Engineering — Scaling the Realtime Sync Engine](https://linear.app/now/scaling-the-linear-sync-engine)
- **Publisher:** Linear · **Domain:** `linear.app` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Documents Linear's local client store and delta-driven realtime synchronization architecture.
- **Verbatim Excerpt:** "about how the Linear realtime sync engine works behind the scenes."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/linear_sync_now.body` (`426854` bytes, `SHA-256: c53a06cac1348ccd6f0d013a4dc477b83f1c2e6455f0c9a5be7cb5d3e58fb1c0`)

### `[#14]` [Linear GitHub — Public SDKs, Tools & Plugins Repo](https://github.com/linear/linear)
- **Publisher:** Linear · **Domain:** `github.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Shows Linear open-sources developer SDKs and plugins under MIT while keeping core application source proprietary (0/4 open source).
- **Verbatim Excerpt:** "The Linear Client SDK for interacting with the Linear GraphQL API"
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/linear_github.body` (`263093` bytes, `SHA-256: 2cfd50f497cf00d3ace697ed722f92b3980642dd6aed772acb907d3a281b3ee3`)

### `[#15]` [Linear Docs — Linear Asks Internal Request Intake](https://linear.app/docs/linear-asks)
- **Publisher:** Linear · **Domain:** `linear.app` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes Slack/email IT request intake via Linear Asks without full ITIL incident, problem, or CAB change processes (1/4 ITSM).
- **Verbatim Excerpt:** "Asks turns requests like bug reports, questions, and IT needs into actionable issues in Linear."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/linear_asks.body` (`612514` bytes, `SHA-256: 092c02ed6af52e0372d0de1e6cbbb3483eb0d94f11c554aecd70e074810fe7c3`)

### `[#16]` [Linear Docs — Agent Platform & Scoped Issue Actions](https://linear.app/docs/agents-in-linear)
- **Publisher:** Linear · **Domain:** `linear.app` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes assignable AI agents capable of opening pull requests and acting on workspace issues (3/4 AI agents / automation).
- **Verbatim Excerpt:** "Agents are designed to work seamlessly alongside human teammates, and can open PRs against issues, help write documents, and take most actions that human users can, depending on their granted scopes."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/linear_agents.body` (`576164` bytes, `SHA-256: 6c70574e2a3088f89f454e73e871406c07bace008049de12550e17c887e01c04`)

### `[#17]` [Linear Docs — Triage Intelligence Auto-Routing](https://linear.app/docs/triage-intelligence)
- **Publisher:** Linear · **Domain:** `linear.app` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Documents AI-suggested routing, labels, and assignees with optional auto-apply on incoming triage items.
- **Verbatim Excerpt:** "Triage Intelligence automates the time consuming assessment and routing steps required when triaging issues."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/linear_triage_intel.body` (`588117` bytes, `SHA-256: b81b285c520eea4b7af1c54fc133590ae0985a54435768376ac4d59145af398b`)

### `[#18]` [Linear Docs — Cycles & Engineering Momentum](https://linear.app/docs/use-cycles)
- **Publisher:** Linear · **Domain:** `linear.app` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes Linear's core engineering tracking model across issues, time-boxed cycles, projects, and initiatives (4/4 engineering tracking).
- **Verbatim Excerpt:** "Cycles are time-boxed periods where a team works on completing a pre-defined set of work. When enabled, Linear automatically creates upcoming cycles for your team. Unlike sprints, cycles are not tied to releases."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/linear_cycles.body` (`628698` bytes, `SHA-256: e1d7445f8ae572359ba50aa6f1660f68b53658858d2925a77665629bfa333d95`)

### `[#19]` [Linear Security — ISO/IEC 27001:2022 Certification](https://linear.app/security)
- **Publisher:** Linear · **Domain:** `linear.app` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Confirms vendor-stated ISO/IEC 27001:2022 certification for Linear's hosted service (4/4 Compliance & audit controls).
- **Verbatim Excerpt:** "Linear has achieved ISO/IEC 27001:2022 certification for its information security management system."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/linear_security.body` (`629714` bytes, `SHA-256: 718872602ce78947c8ed2e722b2df9330a7120adb9be385777808942a7e03863`)

### `[#20]` [Linear Docs — SOC 2 Type II, GDPR & HIPAA Posture](https://linear.app/docs/security)
- **Publisher:** Linear · **Domain:** `linear.app` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Confirms vendor-stated SOC 2 Type II, GDPR, and Enterprise HIPAA BAA availability for Linear.
- **Verbatim Excerpt:** "Linear is compliant with GDPR, SOC 2 Type II, and HIPAA."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/linear_docs_security.body` (`577201` bytes, `SHA-256: 3a41070007b6def8f543c57aa01afaafa40e3829b1e90908ffd62ac79b13e735`)

### `[#30]` [Serval Docs — Command Palette & Global Shortcuts](https://docs.serval.com/sections/documentation/platform/keyboard-shortcuts)
- **Publisher:** Serval · **Domain:** `docs.serval.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes Serval's Cmd+K command palette and global keyboard navigation shortcuts (3/4 keyboard-first).
- **Verbatim Excerpt:** "The command palette searches tickets, workflows, users, and more, and runs commands."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/serval_shortcuts.body` (`680148` bytes, `SHA-256: c7dc04cfb48d09503ac15048180e159d188f4037e87fce8f6695322b49d1677b`)

### `[#31]` [Serval Docs — Incident & Major Incident Management](https://docs.serval.com/sections/documentation/ticketing/incident-management)
- **Publisher:** Serval · **Domain:** `docs.serval.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Documents incident ticketing, AI report grouping, and approval-gated major incident promotion in Serval (3/4 ITSM).
- **Verbatim Excerpt:** "Track service disruptions with incident tickets, group related reports with AI, and promote a widespread outage to an approval-gated major incident"
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/serval_incident.body` (`719631` bytes, `SHA-256: 3aa56bbbf20ec75527f9e81a95588f6201d8bbcd7ec17d766fc12c8f3c83407d`)

### `[#32]` [Serval Docs — Problem Management & Root Cause](https://docs.serval.com/sections/documentation/ticketing/problem-management)
- **Publisher:** Serval · **Domain:** `docs.serval.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Documents ITIL problem tickets and AI-assisted root-cause remediation in Serval.
- **Verbatim Excerpt:** "Investigate recurring issues or cause of incidents, and use AI to remediate and prevent future disruption"
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/serval_problem.body` (`709019` bytes, `SHA-256: 01aa4002ef86f8ef55f52c2a6879df5b2f0afe85a3dab8115b1385da959fce9a`)

### `[#33]` [Serval Docs — Structured ITIL Change Management](https://docs.serval.com/sections/documentation/ticketing/change-management)
- **Publisher:** Serval · **Domain:** `docs.serval.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes approval-gated change lifecycles and transition conditions in Serval.
- **Verbatim Excerpt:** "Change tickets enforce a structured lifecycle from submission through implementation, with configurable approvals, automations, and transition conditions"
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/serval_change.body` (`679703` bytes, `SHA-256: 6349a9aba0ce2c3a646d210034d00ba04aaf3090a03343a699e161702b429de3`)

### `[#34]` [Serval Docs — Autonomous Triage & Request Resolution](https://docs.serval.com/sections/documentation/ticketing/overview)
- **Publisher:** Serval · **Domain:** `docs.serval.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes autonomous AI triage, routing, and routine request resolution across Slack, Teams, email, and web (4/4 AI automation).
- **Verbatim Excerpt:** "Serval automatically triages, routes, and resolves routine requests so your team can focus on the work that matters."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/serval_ticketing_overview.body` (`713528` bytes, `SHA-256: 0bd61f2dbe7ce7e53787a9f4eca1dd16358174ebade7342767fe65a6c5cad82a`)

### `[#35]` [Serval Docs — Native CMDB Schema & Relationships](https://docs.serval.com/sections/documentation/databases/cmdb)
- **Publisher:** Serval · **Domain:** `docs.serval.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Documents Serval's built-in CMDB schema and queryable configuration-item relationships for change impact analysis (3/4 CMDB).
- **Verbatim Excerpt:** "so change management and impact analysis (e.g. “what’s downstream of this server?”) work out of the box."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/serval_cmdb.body` (`661694` bytes, `SHA-256: 7887533fcb7bfc836499d218b20e80306d282a70b7b8deb1f5698623d720eea4`)

### `[#36]` [Serval Docs — Hardware Asset Management (HAM)](https://docs.serval.com/sections/documentation/databases/hardware-assets)
- **Publisher:** Serval · **Domain:** `docs.serval.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Confirms native hardware asset tracking alongside CMDB configuration items in Serval.
- **Verbatim Excerpt:** "A database template for hardware asset management."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/serval_hardware_assets.body` (`662815` bytes, `SHA-256: 058d1f810150ae07a0cf9306746bc352a6ad58e616353ca9cefd8c5bd89ff787`)

### `[#37]` [Serval Docs — Managed Cloud Data Residency Regions](https://docs.serval.com/sections/documentation/platform/data-residency)
- **Publisher:** Serval · **Domain:** `docs.serval.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes Serval's vendor-managed regional cloud deployment model (US and EU AWS regions).
- **Verbatim Excerpt:** "Serval operates two data center regions. Customer data is both stored and processed within the region your organization is assigned to."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/serval_data_residency.body` (`657099` bytes, `SHA-256: 0de41fa05d1c62c8a4c2ee3a610893d114a47d0b24bd1006b7a9ab276313b322`)

### `[#38]` [Serval Docs — Platform Security & SOC 2 Type II](https://docs.serval.com/sections/documentation/overview/welcome)
- **Publisher:** Serval · **Domain:** `docs.serval.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Confirms vendor-documented SOC 2 Type II certification for Serval (3/4 Compliance & audit controls; ISO/IEC 27001 not publicly verified).
- **Verbatim Excerpt:** "SOC 2 Type II certified"
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/serval_welcome.body` (`695083` bytes, `SHA-256: cfc26d2a3a37286ecc8ddd63c2839e6f176efc0e53c63b620d34f44e67c76cff`)

### `[#39]` [Serval Docs — Automated JIT Access Provisioning](https://docs.serval.com/sections/access-management/overview)
- **Publisher:** Serval · **Domain:** `docs.serval.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes automated time-bound JIT access provisioning and revocation from service desk tickets.
- **Verbatim Excerpt:** "Serval automates just-in-time (JIT) role-based access provisioning and deprovisioning directly from help desk requests."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/serval_access_mgmt.body` (`659675` bytes, `SHA-256: 7f855d0c9379db34fc83c791143f5993ac335f5a1930a2a494f2fbf3b8c9bb6f`)

### `[#50]` [Atlassian Support — Jira Cloud Command Palette](https://support.atlassian.com/jira-software-cloud/docs/what-is-the-command-palette/)
- **Publisher:** Atlassian · **Domain:** `support.atlassian.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes Cmd/Ctrl+K command palette support in Jira Cloud and Data Center (3/4 Jira, 2/4 JSM keyboard-first).
- **Verbatim Excerpt:** "The command palette lets you seamlessly work in Jira with just your keyboard."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/atlassian_cmd_palette.body` (`586079` bytes, `SHA-256: ab08cab0089fea5b2e64c0971804d8b39bbe07c8fa14a3a7eb9556f0e66cea48`)

### `[#51]` [Atlassian Support — Jira Keyboard Shortcuts](https://support.atlassian.com/jira-software-cloud/docs/use-keyboard-shortcuts/)
- **Publisher:** Atlassian · **Domain:** `support.atlassian.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Confirms single-key work-item creation and navigation shortcuts in Jira Software Cloud.
- **Verbatim Excerpt:** "Press C to create a new work item."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/atlassian_shortcuts.body` (`603376` bytes, `SHA-256: 6ce9b1b74b43f5208f0eb0fde78aa69f0602a465167ac52ec1a4a34740e5370c`)

### `[#52]` [Atlassian Support — Scrum Sprints & Iterations](https://support.atlassian.com/jira-software-cloud/docs/what-is-a-sprint/)
- **Publisher:** Atlassian · **Domain:** `support.atlassian.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes Jira's core agile sprint, backlog, and iteration planning model (4/4 engineering tracking).
- **Verbatim Excerpt:** "Create and plan work with Scrum and Kanban"
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/atlassian_sprints.body` (`581500` bytes, `SHA-256: 6b8384100944a37d0cc8aac5fe3e20d03cd4093f7e7fafe35dca042580b40eef`)

### `[#53]` [Atlassian Licensing — Data Center End of Life (2029)](https://www.atlassian.com/licensing/data-center-end-of-life)
- **Publisher:** Atlassian · **Domain:** `atlassian.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Confirms Atlassian closed Data Center to new customers in March 2026 and will terminate self-managed Jira and JSM Data Center on March 28, 2029 (2/4 self-hosting).
- **Verbatim Excerpt:** "End of life for impacted Data Center products* will take place on March 28, 2029 at 23:59 PST"
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/atlassian_dc_eol.body` (`1728056` bytes, `SHA-256: e04916afc3c9dac889f8725c46a53b87de18c0633e7045585fff3d47918ea707`)

### `[#56]` [Atlassian Enterprise — Self-Managed Data Center](https://www.atlassian.com/enterprise/data-center)
- **Publisher:** Atlassian · **Domain:** `atlassian.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Documents Atlassian's legacy self-managed Data Center offering for existing enterprise subscribers prior to its 2029 sunset.
- **Verbatim Excerpt:** "Self-managed products, built for the enterprise"
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/atlassian_dc_home.body` (`113448` bytes, `SHA-256: 300b72c3c8caab48f9a0bdf600fac59f94b7703bdb17639c9689fa3281e64aae`)

### `[#57]` [Atlassian Trust — SOC 2 Examination Reports](https://www.atlassian.com/trust/compliance/resources/soc2)
- **Publisher:** Atlassian · **Domain:** `atlassian.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Confirms independent third-party SOC 2 examination reports published via the Atlassian Trust Portal (4/4 Compliance & audit controls).
- **Verbatim Excerpt:** "System and Organization Controls (SOC) 2 reports are independent third-party examination reports"
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/atlassian_soc2.body` (`1558204` bytes, `SHA-256: 25cf2674d3943dce509b866705c0cf711f60249b0f9ac0adba68e361d3df5f8f`)

### `[#58]` [Atlassian Trust — ISO/IEC 27001:2022 Certification](https://www.atlassian.com/trust/compliance/resources/iso27001)
- **Publisher:** Atlassian · **Domain:** `atlassian.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Confirms Atlassian's ISO/IEC 27001:2022 Information Security Management System certification across cloud offerings.
- **Verbatim Excerpt:** "ISO/IEC 27001 Certificate"
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/atlassian_iso27001.body` (`1558690` bytes, `SHA-256: 5af50edbfd38a07a708313466db75cf7673cdf45b4367bb5815e2f7cd117663b`)

### `[#59]` [Atlassian Rovo — AI Agents for Team Workflows](https://www.atlassian.com/software/rovo)
- **Publisher:** Atlassian · **Domain:** `atlassian.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes Atlassian Rovo AI workflow agents across Jira and Confluence (3/4 AI agents / automation).
- **Verbatim Excerpt:** "Rovo agents keep your workflows moving, handling next steps and keeping everything on track."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/atlassian_rovo.body` (`1497411` bytes, `SHA-256: 4688b925291f889b98318d44e3600ee3ccb1271cd47bce1c50782e15ac9baaaf`)

### `[#60]` [Atlassian JSM — Core ITIL Service Management](https://www.atlassian.com/software/jira/service-management/features)
- **Publisher:** Atlassian · **Domain:** `atlassian.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes full request, incident, problem, change, and configuration management in Jira Service Management (4/4 ITSM).
- **Verbatim Excerpt:** "Bring your development and IT operations teams together to rapidly respond to, resolve, and continuously learn from incidents."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/atlassian_jsm_features.body` (`1136724` bytes, `SHA-256: 019ba69b9d71cad22865bd72a5691ff48273247e91e72708a79e0f951b18c660`)

### `[#61]` [Atlassian JSM — Assets & CI Dependency Mapping](https://www.atlassian.com/software/jira/service-management/features/itsm)
- **Publisher:** Atlassian · **Domain:** `atlassian.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Documents JSM Assets dependency mapping between configuration items and services for change risk and root-cause analysis (3/4 CMDB).
- **Verbatim Excerpt:** "Assess dependencies and the potential impact of a change with Assets and the Service Registry."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/atlassian_jsm_itsm.body` (`1261467` bytes, `SHA-256: 0d8baacb139fc97cf0e88a2bd23bfa94643bb890097d296287969afc0419425e`)

### `[#62]` [Atlassian JSM Guide — Virtual Service Agent & Rovo](https://www.atlassian.com/collections/service/guides/ai-service-management)
- **Publisher:** Atlassian · **Domain:** `atlassian.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes conversational request deflection and automated resolution via Rovo and Teamwork Graph in JSM (3/4 AI automation).
- **Verbatim Excerpt:** "It enables teams to provide instant self-service and automate routine tasks like ticket triage and knowledge maintenance."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/atlassian_jsm_ai_guide.body` (`1675081` bytes, `SHA-256: b9d087b1766f3b081069a6f1e88d8c29f4810d68831770435a5965b78646b0cc`)

### `[#70]` [ServiceNow ITSM — Incident Management Implementation](https://www.servicenow.com/community/itsm-articles/incident-management-made-easy-a-guide-to-getting-you-started-on/ta-p/2701883)
- **Publisher:** ServiceNow · **Domain:** `servicenow.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes structured enterprise Incident Management practices on the ServiceNow ITSM platform (4/4 ITSM).
- **Verbatim Excerpt:** "The purpose is to provide prescriptive steps to setting up a baseline implementation of Incident Management."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/sn_incident.body` (`184257` bytes, `SHA-256: 4ee07354693867a59a99aade663ede9b349e6dd9fe96b38cdda6b912741d809c`)

### `[#71]` [ServiceNow ITSM — Problem Management & Root Cause](https://www.servicenow.com/community/itsm-articles/problem-management-in-servicenow-aligning-incidents-problems-and/ta-p/3483022)
- **Publisher:** ServiceNow · **Domain:** `servicenow.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Documents linking recurring incidents to problems, known errors, and root-cause analysis in ServiceNow ITSM.
- **Verbatim Excerpt:** "Problem Management in ServiceNow: Aligning Incidents, Problems, and Services in ITSM"
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/sn_problem.body` (`158085` bytes, `SHA-256: 37e6b975149c40755e3ad691008f171723ca127ae60efd7749171c25a4435576`)

### `[#72]` [ServiceNow ITSM — Modern Change Models & Approvals](https://www.servicenow.com/community/itsm-articles/modern-change-management-adoption-playbook-amp-maturity-journey/ta-p/3279260)
- **Publisher:** ServiceNow · **Domain:** `servicenow.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Documents ServiceNow Change Models, Change Approval Policies, risk evaluation, and blackout schedules.
- **Verbatim Excerpt:** "Change Models enable more flexibility than a Standard change."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/sn_change.body` (`283722` bytes, `SHA-256: e3e4dffef5071c56f6a9f9357cacb8e7e8ba1b26d586631d61f8e5cfc7c952ce`)

### `[#73]` [ServiceNow ITSM — Request Management & Self-Service](https://www.servicenow.com/community/itsm-articles/request-management/ta-p/2314530)
- **Publisher:** ServiceNow · **Domain:** `servicenow.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes catalog-driven employee Request Management and fulfillment flows in ServiceNow ITSM.
- **Verbatim Excerpt:** "Make it easy to request products, services, and answers—anytime, on any device."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/sn_request.body` (`180940` bytes, `SHA-256: 0a670beaccc7382c4a591fb57c02abc8886d44eda77f1ec5259b1a36652a4eae`)

### `[#74]` [ServiceNow — Configuration Management Database (CMDB)](https://www.servicenow.com/community/itom-articles/quick-start-guide-for-configuration-management-database-cmdb/ta-p/3408607)
- **Publisher:** ServiceNow · **Domain:** `servicenow.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes ServiceNow's enterprise CMDB of configuration items, business context, and unified CI relationship maps (4/4 CMDB).
- **Verbatim Excerpt:** "It stores components as configuration items (CIs) to monitor infrastructure and ensure stability, integrity, and seamless operations."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/sn_cmdb.body` (`231659` bytes, `SHA-256: feb96f654f571b1c8eac2b9b02cb230a17e0c462b05bb062dacfe5cdd19cf6b8`)

### `[#75]` [ServiceNow — ITSM AI Agents & Autonomous Now Assist](https://www.servicenow.com/community/itsm-articles/unlock-agent-productivity-with-itsm-ai-agents-agentic-ai/ta-p/3117919)
- **Publisher:** ServiceNow · **Domain:** `servicenow.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes autonomous and human-supervised Now Assist AI agents across the ServiceNow incident lifecycle (4/4 AI automation).
- **Verbatim Excerpt:** "These AI Agents can be triggered manually via the now assist panel, or set to run autonomously when a record is created/updated."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/sn_now_assist.body` (`250344` bytes, `SHA-256: 611300448c0aeab669e9a576d4616798705d409cafea355be1e8ab23a452a668`)

### `[#76]` [ServiceNow — Next Experience Keyboard Shortcut Prefs](https://www.servicenow.com/community/accessibility-a11y/accessibility-user-preferences-explained-dark-theme-keyboard/ta-p/3237521)
- **Publisher:** ServiceNow · **Domain:** `servicenow.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Confirms Next Experience keyboard shortcuts exist as an opt-in user preference rather than the primary interaction model (2/4 keyboard-first).
- **Verbatim Excerpt:** "Navigate quickly without relying on a mouse or touchpad. Keyboard shortcuts speed up your workflow, reduce strain, and make navigation more precise."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/sn_a11y_kbd.body` (`183957` bytes, `SHA-256: 797873eb566e943d52d4ce27ffd81fdcb1d1bb7972b6129289f83e6d56ee3c26`)

### `[#77]` [ServiceNow Mobile — Offline Support for Mobile Apps](https://www.servicenow.com/community/mobile-apps-platform-articles/quebec-mobile-migration-guide/ta-p/2302038)
- **Publisher:** ServiceNow · **Domain:** `servicenow.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Confirms offline capability is scoped to native ServiceNow mobile apps rather than a local-first web client (1/4 local-first / offline).
- **Verbatim Excerpt:** "Offline support across your ServiceNow mobile apps"
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/sn_mobile_off_1.body` (`164622` bytes, `SHA-256: 526e3e5e6d0170fbcc9c83cf988eade06fc5c77beb39d0cdc80c097b251c0b59`)

### `[#78]` [ServiceNow — Agile Development 2.0 & CWM Transition](https://www.servicenow.com/community/cwm-articles/start-here-agile-2-0-end-of-support-and-collaborative-work/ta-p/3533752)
- **Publisher:** ServiceNow · **Domain:** `servicenow.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Confirms Scrum sprint boards live in separate Agile 2.0 / Collaborative Work Management modules outside core ITSM (2/4 engineering tracking).
- **Verbatim Excerpt:** "Agile Development 2.0 was purpose-built for scrum teams."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/sn_agile_eos.body` (`658314` bytes, `SHA-256: c63a03dafdfa0df8539fcba78b2a71ea6c2bd3ef0082c3409ec0efd06533c31b`)

### `[#80]` [ServiceNow FY2025 Form 10-K — Self-Hosted Offerings](https://www.sec.gov/Archives/edgar/data/1373715/000137371526000007/now-20251231.htm)
- **Publisher:** ServiceNow (SEC Filing) · **Domain:** `sec.gov` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes from ServiceNow's audited SEC Form 10-K that customer self-hosting is permitted only in a minority of cases (2/4 self-hosting).
- **Verbatim Excerpt:** "In a minority of cases, we allow our customers to host our software by themselves or through a third-party service provider."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/sn_sec_10k.body` (`2131304` bytes, `SHA-256: 74b51bbbe45f394e77bc49b6929cca576d7f5b8bde7e7a0cd0d7c5769df16a2b`)

### `[#200]` [Plane GitHub — AGPL-3.0 Open-Source Project Tracker](https://github.com/makeplane/plane)
- **Publisher:** Plane · **Domain:** `github.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes Plane as an AGPL-3.0 open-core engineering project tracker with tasks, sprints, docs, and triage, without ITIL ITSM or CMDB.
- **Verbatim Excerpt:** "Plane is a modern project management platform to manage tasks, sprints, docs, and triage."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/plane_github.body` (`346124` bytes, `SHA-256: d3fb37c2640734f51294e671a85fd846d2561bb2976471fb70a17f44b941f9d5`)

### `[#201]` [Plane Pricing — Cloud & Self-Hosted Commercial Plans](https://plane.so/pricing)
- **Publisher:** Plane · **Domain:** `plane.so` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Documents Plane's commercial Cloud and Self-Hosted tier split above its AGPL-3.0 community edition.
- **Verbatim Excerpt:** "Let some users see everything or just their work items in a project. Enterprise handles this through custom roles with RBAC and GAC."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/plane_pricing.body` (`695888` bytes, `SHA-256: a9e3973af6e9f92c4bef42aeccb6fdc43eab757adf5914abc95b657070998084`)

### `[#202]` [Plane AI — Agent Development Kit & MCP Server](https://plane.so/ai)
- **Publisher:** Plane · **Domain:** `plane.so` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Confirms Plane AI's Agent Runs platform and open-source MCP server for engineering workspaces.
- **Verbatim Excerpt:** "Use the Agent Development Kit and open-source MCP server. Ship to the Marketplace or keep them internal."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/plane_ai.body` (`304491` bytes, `SHA-256: 5d235832b08f01067350d53fb3a38acd8756cd4c18304f92eae7ad50af5b0582`)

### `[#203]` [PagerDuty — On-Call, AIOps & Runbook Automation](https://www.pagerduty.com/platform/incident-management/)
- **Publisher:** PagerDuty · **Domain:** `pagerduty.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes PagerDuty's specialization in on-call scheduling, alert correlation, and runbook automation, requiring separate trackers and CMDBs.
- **Verbatim Excerpt:** "Turn manual tasks into automated routines."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/pagerduty_incident.body` (`351995` bytes, `SHA-256: c916a53b25f37cc4fe89cd612cdb96ec2c8fb22f2ce43fc6834ae14dc28ca9d6`)

### `[#204]` [PagerDuty Docs — Incidents & Service Directory](https://docs.pagerduty.com/incident-management/incidents/overview)
- **Publisher:** PagerDuty · **Domain:** `docs.pagerduty.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Documents PagerDuty's service-centric incident mobilization model without native agile sprint/cycle tracking or full ITIL CMDB/ITAM.
- **Verbatim Excerpt:** "Incidents trigger on services, and a service's escalation policy prompts notifications to on-call responders to remediate the issue."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/pagerduty_docs_incidents.body` (`122645` bytes, `SHA-256: 51783e7e208d6219d223db71e531cdd5290b2b21539e4300be3ab7e011e0809d`)

### `[#205]` [Zendesk — Omnichannel Ticketing & Employee Support](https://www.zendesk.com/service/ticketing-system/)
- **Publisher:** Zendesk · **Domain:** `zendesk.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes Zendesk's omnichannel customer and employee ticketing focus, lacking engineering cycles/VCS and native CMDB blast-radius graphs.
- **Verbatim Excerpt:** "Enhance agent efficiency with omnichannel routing that automatically assigns tickets to the most qualified agents."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/zendesk_ticketing.body` (`869569` bytes, `SHA-256: 07af19d8c60bd2c573a584b02894849e97304cf49f9773aa74d4513322ed3259`)

### `[#206]` [Zendesk AI — Autonomous Channel Resolution Agents](https://www.zendesk.com/service/ai/)
- **Publisher:** Zendesk · **Domain:** `zendesk.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Documents Zendesk's hosted AI agents and copilot for customer and employee service inquiries.
- **Verbatim Excerpt:** "Manage and resolve customer inquiries across all channels in one place"
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/zendesk_ai.body` (`817375` bytes, `SHA-256: 1e101198d37c78d566902e70317d5bdc1fe1729fa44c4d1f42f46b1548c07a44`)

### `[#207]` [Freshservice — Cloud ITSM, CMDB & Freddy AI Suite](https://www.freshworks.com/freshservice/features/)
- **Publisher:** Freshworks · **Domain:** `freshworks.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Establishes Freshservice as a hosted SaaS ITIL + CMDB + Freddy AI suite with zero open-source or self-hosted option and no engineering sprint/VCS core.
- **Verbatim Excerpt:** "A continuously updated CMDB maintains accurate asset, application, and service relationships through automated discovery and mapping."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/freshservice_features.body` (`699053` bytes, `SHA-256: 44f26d038455b6f30639dff5cc48f06742ae6f626bfeea43d2c973cc6d7408a0`)

### `[#208]` [Freshservice Pricing — Per-Agent Tiers & Add-Ons](https://www.freshworks.com/freshservice/pricing/)
- **Publisher:** Freshworks · **Domain:** `freshworks.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Confirms Freshservice's per-agent SaaS pricing ($19 Starter / $49 Growth / $99 Pro annually, plus paid Freddy AI Copilot add-on).
- **Verbatim Excerpt:** "$19 /agent/month, billed annually"
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/freshservice_pricing.body` (`2050859` bytes, `SHA-256: 7c058db5fd0d1ccbccd5e52094d0966317e1f512bd51e6db57cd38a4c252f42e`)

### `[#209]` [Freshservice ITAM — Automated Asset Discovery](https://www.freshworks.com/freshservice/it-asset-management/)
- **Publisher:** Freshworks · **Domain:** `freshworks.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Documents Freshservice's cloud-hosted IT asset discovery and contract/license management capabilities.
- **Verbatim Excerpt:** "Automatically discover and track IT assets across on-prem, cloud, and hybrid environments to maintain an accurate, audit-ready inventory."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/freshservice_itam.body` (`1827014` bytes, `SHA-256: 394cf886a6eceb561736fd603d617ec1063c7c8f8d7098ac95f74709fb9e05e7`)

### `[#210]` [Linear Pricing — Basic ($10) & Business ($16) Tiers](https://linear.app/pricing)
- **Publisher:** Linear · **Domain:** `linear.app` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Confirms Linear's per-seat SaaS pricing where SLAs, Linear Asks, and Triage Intelligence require Business ($16/user/mo) or Enterprise.
- **Verbatim Excerpt:** "$16 per user/month"
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/linear_pricing.body` (`814207` bytes, `SHA-256: 681ed99a0d6153eee8ce27476cec3ea4ac3b44fe3cad38def7c83fa6a69ea990`)

### `[#211]` [Atlassian Service Collection — JSM Per-Agent Pricing](https://www.atlassian.com/collections/service/pricing)
- **Publisher:** Atlassian · **Domain:** `atlassian.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-06`
- **Summary:** Confirms Atlassian JSM / Service Collection per-agent SaaS pricing ($21.50 Standard / $55.28 Premium per agent/month, separate from Jira Software seats).
- **Verbatim Excerpt:** "Asset and configuration management is included in Service Collection Standard, Premium and Enterprise plans."
- **Saved Raw Proof:** `reports/v3.2.0_gtm_sources/fetched/atlassian_jsm_pricing.body` (`1837447` bytes, `SHA-256: c6e765060aff567b541792388a1ac5aa0d3194a69dd7819294976040f6591332`)

### `[#100]` [Synaxicraft v3.3.0 — Live Edge Release Version & Readiness Proof](https://synaxicraft.com/api/v2/version)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Live production endpoint confirming Synaxicraft v3.3.0 on Cloudflare Pages deployment 3ac2bc34 with 10/10 E2E suites (428/429 steps PASS, 0 failed, 1 honest SKIP).
- **Verbatim Excerpt:** "{"status":"ok","version":"3.3.0"}"
- **Saved Raw Proof:** `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/api/02_https_synaxicraft.com_api_v2_version.body` (`33` bytes, `SHA-256: e18f7adf7b41c328a678389f6671cf935412f6339aa576d12b3a91c39a538651`)

### `[#101]` [Synaxicraft v3.3.0 — W-KBD Zero-Mouse Keyboard Suite & 82-Command Registry](https://synaxicraft.com/manual#chapter-3)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Verified 128/128 PASS with 0 mouse events across all 82 registered commands, single-key ITSM/CMDB/Compliance record actions, inline forms, and bulk selection bars.
- **Verbatim Excerpt:** "A command palette reaches every action, single keys create and move work, and list navigation follows Vim-style keys across issues, ITSM, CMDB, and planning tables."
- **Saved Raw Proof:** `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`12995` bytes, `SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`)

### `[#102]` [Synaxicraft v3.3.0 — W-KBD Quick-Peek Drawer, 10s Reversible Undo & Cheat-Sheet Parity](https://synaxicraft.com/manual#shortcut-explorer)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Proves Space quick-peek slide-over drawer, Cmd+K instant record jump, Cmd+Z 10-second reversible undo stack with server inverse mutation, and 100% ? cheat-sheet parity.
- **Verbatim Excerpt:** "Keyboard Explorer &amp; Live Key Tester"
- **Saved Raw Proof:** `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`12995` bytes, `SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`)

### `[#103]` [Synaxicraft v3.3.0 — W-OFFLINE WorkspaceSnapshot v3 & 11-Command Multi-Module Outbox](https://synaxicraft.com/manual#chapter-5)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Verified 27/27 PASS in offline CDP (0 mouse events): IndexedDB WorkspaceSnapshot v3 auto-upgrade and 11-command multi-module offline outbox across Issues, ITSM, CMDB, and IDE.
- **Verbatim Excerpt:** "A service worker serves the app shell offline, IndexedDB snapshots hydrate workspace modules with provenance banners, and offline outbox writes replay idempotently on reconnect."
- **Saved Raw Proof:** `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`12995` bytes, `SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`)

### `[#104]` [Synaxicraft v3.3.0 — W-OFFLINE 3-Way 409 Conflict Drawer, WASM BM25 KB Search & Queued AI Drain](https://synaxicraft.com/readyz)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Proves 3-way field-merge HTTP 409 conflict resolution (Keep Mine/Keep Theirs), offline WASM BM25 KB search over 57 cached articles, and honest queued AI drain on reconnect.
- **Verbatim Excerpt:** ""status":"ready","backend":"cloudflare-d1""
- **Saved Raw Proof:** `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/api/01_https_synaxicraft.com_readyz.body` (`122` bytes, `SHA-256: 3e61c9633cad3932eb22d8876c6a71b9ec5e966ee010d61e15d307f646c0e16f`)

### `[#105]` [Synaxicraft v3.3.0 — Apache-2.0 Licensing & CycloneDX 1.5 135-Component SBOM Byte-Parity](https://synaxicraft.com/api/v2/compliance/sbom)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Confirms 100% Apache-2.0 licensing and byte-for-byte parity (SHA-256 a1934410...) of the 135-component v3.3.0 CycloneDX 1.5 SBOM across repo, live API, and airgap bundle.
- **Verbatim Excerpt:** ""specVersion": "1.5""
- **Saved Raw Proof:** `SBOM.cdx.json` (`128856` bytes, `SHA-256: a19344103363a281ea50c3f10fa06b50af573e67387489c7ed0dbca675da7a94`)

### `[#106]` [Synaxicraft v3.3.0 — W-OPS Kubernetes Kustomize & Live Podman Kube Play Verification](https://synaxicraft.com/manual#edition-builder)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Verified Kubernetes Kustomize manifests (deploy/k8s) and live podman kube play probe passing /healthz, /readyz, and /api/v2/version (3.3.0) with hardened securityContext.
- **Verbatim Excerpt:** "Deploy the edge edition into your own Cloudflare account with one script, or run the hardened OCI image on SQLite or PostgreSQL, backed by SHA-256-verified tenant backups."
- **Saved Raw Proof:** `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`12995` bytes, `SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`)

### `[#107]` [Synaxicraft v3.3.0 — W-OPS Signed Air-Gapped OCI Bundle & Zero-Network Boot Verification](https://synaxicraft.com/manual#chapter-1)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Proves cryptographically signed air-gapped OCI bundle verification (ok: true) and offline container startup under podman run --network none with /healthz and /readyz PASS.
- **Verbatim Excerpt:** "Chapter 1 — Getting Started, Self-Hosting, Open Source, Auth, SSO &amp; Roles"
- **Saved Raw Proof:** `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`12995` bytes, `SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`)

### `[#108]` [Synaxicraft v3.3.0 — W-OPS 3.2.0->3.3.0 Zero-Data-Loss Upgrade Drill & Signed D1 Backup Verify](https://synaxicraft.com/api/v2/deployment)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Proves real 3.2.0->3.3.0 in-place schema upgrade (16->17, 0 data mismatches across 74 tables) and live signed per-tenant D1 backup export & dry-run restore verification.
- **Verbatim Excerpt:** "Live Deployment Profile"
- **Saved Raw Proof:** `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`12995` bytes, `SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`)

### `[#109]` [Synaxicraft v3.3.0 — W-ITSM Change Models, SoD Quorum Gates, Freeze Windows & Dynamic Catalog](https://synaxicraft.com/manual#chapter-6)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Verified 67/67 PASS in v33_itsm: standard & quorum-2 CAB change models with SoD self-approval rejection, blackout freeze HTTP 409 enforcement, and dynamic catalog task graphs.
- **Verbatim Excerpt:** "Incidents, problems, CAB changes, service catalog, business-hours SLA calendars, JIT access, and hybrid Workers AI BGE semantic plus BM25 knowledge search live alongside engineering work."
- **Saved Raw Proof:** `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`12995` bytes, `SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`)

### `[#110]` [Synaxicraft v3.3.0 — W-ITSM On-Call Escalations, OLA Handoffs, Self-Service Portal, CSAT & Status Page](https://synaxicraft.com/manual#manual-chapters)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Proves round-robin assignment routing, OLA handoff timers, on-call overrides & multi-level escalations, #/portal end-user request tracker, CSAT tokens, and public status pages.
- **Verbatim Excerpt:** "Chapter 6 — ITSM: Incidents, SLA Calendars, Problems, CAB Changes, Catalog, JIT &amp; Hybrid KB"
- **Saved Raw Proof:** `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`12995` bytes, `SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`)

### `[#111]` [Synaxicraft v3.3.0 — W-CMDB Multi-Source IRE Reconciliation, CSDM Context, Drift Baselines & Health](https://synaxicraft.com/manual#chapter-7)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Verified 44/44 PASS in v33_cmdb: multi-source IRE identification & priority merge, CSDM class hierarchy & service context trees, CI drift baselines, health scorecards, and campaigns.
- **Verbatim Excerpt:** "Typed CMDB configuration items, multi-hop blast-radius traversal, hardware and software asset lifecycles, automated service dependency mapping, and host plus network discovery agents."
- **Saved Raw Proof:** `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`12995` bytes, `SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`)

### `[#112]` [Synaxicraft v3.3.0 — W-AI Autonomous Triage, Policy-Gated JIT Fulfillment, NL-to-TCWF & Golden Evals](https://synaxicraft.com/manual#chapter-8)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Verified 38/38 PASS in v33_ai: autonomous incident auto-triage with live costUsdMicros deltas, policy-gated JIT catalog fulfillment, NL-to-TCWF DAG synthesis, and golden-set evals.
- **Verbatim Excerpt:** "Governed Workers AI agents with P1 human approval gates, tenant kill switch, token and USD-micros cost metering, and DAG workflows with Parallel, Timer, and AgentTask nodes."
- **Saved Raw Proof:** `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`12995` bytes, `SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`)

### `[#113]` [Synaxicraft v3.3.0 — W-ENG Signed PR Auto-Transitions, Rolling Cycles, Issue SLAs, Importers & Docs](https://synaxicraft.com/manual#chapter-4)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Verified 43/43 executed steps PASS in v33_eng: signed PR open/merge auto-transitions, rolling cycle rollover, recurring templates, issue SLAs, Jira/GitHub import, and versioned docs.
- **Verbatim Excerpt:** "Issues, cycles, projects, initiatives, cross-project portfolio roadmaps, signed GitHub, GitLab, and VCS webhooks, and event-derived velocity and burndown analytics."
- **Saved Raw Proof:** `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`12995` bytes, `SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`)

### `[#114]` [Synaxicraft v3.3.0 — W-GRC Continuous Controls, Evidence Locker, Signed Auditor Pack & 2/4 Honesty Cap](https://synaxicraft.com/manual#chapter-12)
- **Publisher:** Synaxicraft · **Domain:** `synaxicraft.com` · **HTTP Status:** `200` · **Accessed:** `2026-11-07`
- **Summary:** Verified 59/59 PASS in v33_grc (continuous controls, SOC2/ISO coverage math, evidence locker, signed auditor packs, access reviews, 5x5 risk, TOTP/WebAuthn MFA); capped at 2/4.
- **Verbatim Excerpt:** "HONESTY DISCLOSURE (EXTERNAL_AUDIT_NOT_PERFORMED): Synaxicraft holds 0 external third-party CPA SOC 2 Type II, ISO/IEC 27001, HIPAA, or FedRAMP audit certifications; built-in controls provide OIDC PKCE SSO, RBAC, SHA-256 hash-chained audit logs, WebCrypto ECDSA P-256 control attestations, GDPR DSAR/erasure, and CycloneDX SBOM."
- **Saved Raw Proof:** `reports/deploy_synaxicraft_v3.3.0_20261107T131200Z/final_3ac2bc34/v30_prove_live/prove_live/manual_and_compare_html/00_https_synaxicraft.com_manual.body` (`12995` bytes, `SHA-256: 5652fdcee9ece1fbb2ec3df22d2bd7f385b6152986efa309452d2b371f1d01d8`)